Welcome to the Berklee ITS Help Center

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Find the technology help you need.

Search step-by-step guides, software instructions, support resources, and articles.

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Search for answers or browse popular technology services listed below.

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Let us know! Email the Technology Service Desk at 2238@berklee.edu and request a help article or job aid.

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Popular Services

https://berklee.atlassian.net/wiki/spaces/HELP/pages/4537614361
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New Student Tech ResourcesGet started with the technology you'll use at Berklee.
https://berklee.atlassian.net/wiki/spaces/HELP/pages/4327178250
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New Faculty & Staff Tech ResourcesStart strong with the tools and services you need to teach, work, and collaborate.
https://berklee.atlassian.net/wiki/spaces/HELP/pages/5055479812
AI Tools & ResourcesDiscover approved AI tools, best practices, training, and guidance.
https://berklee.atlassian.net/wiki/spaces/HELP/pages/3398533121
Learning & Teaching TechnologyExplore technology that supports teaching and learning at Berklee.
https://berklee.atlassian.net/wiki/spaces/HELP/pages/3329884161
Information SecurityProtect your accounts, devices, and data.
https://berklee.atlassian.net/wiki/spaces/HELP/pages/3359440897
SoftwareFind software available to the Berklee community.

What’s Trending This Week?

These are the Top Ten ITS Help Center articles viewed this week:

https://berklee.atlassian.net/wiki/spaces/HELP/pages/5174755329

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https://berklee.atlassian.net/wiki/spaces/HELP/pages/3360522401

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System Status

Check current outages and maintenance before troubleshooting.

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Featured Tech Tip

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Featured Video

View this short 3-minute video pointing out the red flags in a recent phishing attack. Expand the video to watch full screen.

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Contact: Berklee Technology Service Desk | 2238@berklee.edu | 617-747-2238 | www.berklee.edu/2238